Since 1999, Salesforce has been a trailblazer in the cloud computing space, becoming the market leader in CRM with a 22.9% market share. With over 150,000 customers worldwide, Salesforce professionals are in high demand to provide technical support.
Fortunately, there are numerous free Salesforce training resources available. Salesforce is committed to making technology skills accessible by removing traditional barriers such as cost and complexity. They continually seek opportunities to bring new talent into the ecosystem and upskill individuals.
In addition to Salesforce’s offerings, the global Trailblazer community produces many free training resources. Here are some of the best from both Salesforce and the community:
- Trailhead
Trailhead, Salesforce’s free training site, features thousands of modules, quizzes, and hands-on activities. It provides a gamified learning experience, making the content engaging and approachable. Trailhead has been instrumental in upskilling new professionals and introducing the next generation of Trailblazers. - Salesforce Certification Days
These free, half-day webinars are led by expert Salesforce instructors and focus on the main topics of specific exams. They are ideal for those who have already done significant exam preparation. Participants should review the exam guide, complete relevant Trailhead trails and projects, use other study resources, and take mock exams before attending. - Ultimate Salesforce Career Course
This free career course from Salesforce Ben helps individuals navigate the Salesforce career journey, from learning the basics to landing a dream job. It covers every step needed to advance a career in the cloud. - Salesforce Support YouTube Channel
The Salesforce Support YouTube channel offers tutorials on various topics, including Sales Cloud Forecasting and working with Products and Pricebooks. The “Who Sees What in Salesforce” series is particularly recommended. - Salesforce Associate Practice Exams
To help prepare for Salesforce exams, Salesforce Ben offers a free practice exam pack. This includes three full-length practice exams, scenario-based questions, detailed explanations, and topic-level exams. The Salesforce Certified Associate certification verifies foundational Salesforce knowledge and is designed for those with 0-6 months of experience. - Salesforce Talent Alliance
The Talent Alliance Career Cohorts empower new Salesforce talent, focusing on underrepresented communities. They help individuals earn their first Salesforce credential and secure their first Salesforce role. - Clicked
In partnership with Salesforce, Clicked offers hands-on project experiences. These experiences, conducted over several weeks, simulate real-life Salesforce projects, providing practical experience. - Migrate to Flow Course
This free course helps users migrate their automation to Salesforce Flow, especially important with the retirement of Workflow Rules and Process Builder. The course covers key areas such as flow strategy, migration tools, and mapping existing automations. - SF Ben Free Practice Exams
Besides the Salesforce Associate practice exam pack, SF Ben offers free practice exams for the Salesforce Administrator, Platform App Builder, and Platform Developer I certifications. These exams include detailed explanations and links to additional learning resources.
Summary
Building a career in the Salesforce ecosystem is supported by a wealth of free training resources. These resources provide a competitive edge without financial investment, allowing individuals to upskill effectively.
